Apply for ongoing Verite Microfinance Bank Limited Recruitment for Customer Service Officer. See the job description, requirements, application procedure and closing date here.
Verite Microfinance Bank Limited is duly registered in the Federal Republic of Nigeria by the Corporate Affairs Commission and licensed by the Central Bank of Nigeria as a deposit-taking financial institution.
Verite Microfinance Bank Limited Recruitment for Customer Service Officer (Intern)
- Job TypeFull Time
- QualificationOND
- LocationLagos
- Job FieldCustomer Care
Verite Microfinance Bank Limited Recruitment mainJob Description
- Handle customers’ complaints, process orders and provide information about the bank’s products and services.
- Providing outstanding service to customers through all of your interactions.
- Assessing loan applications and making recommendations.
- Communicating with customers accurately and efficiently.
- Providing outstanding service to customers through all of your interactions.
- Assessing loan applications and making recommendations.
- Attract potential customers by answering product and service questions; suggesting information about other products and services.
- You will be dealing with incoming calls, taking detailed messages, updating the database and providing an excellent customer service to the organisations clientele.
- Open customers’ accounts and ensure complete documentation for account opening package.
- Preparation of weekly reports on customer service activities of the branch
- Perform other duties as may be assigned by the Branch Manager and Head, Customer Service Unit
- preparing reports and general administration.
Verite Microfinance Bank Limited Recruitment main Qualification/Requirements
- OND holder in any discipline
- Must be Female
- She must not be more than 26 years of age by April 2017
- Excellent communication [oral and written]
- High level of drive and resilience in achieving set goals/targets
- Good appreciation and working knowledge of MS Office tools (Ms Word, Excel, PowerPoint, Outlook)
- High sense of responsibility and accountability
- Excellent organizational, innovative, strong analytical and critical thinking skills
- Ability to adapt quickly in new situations and challenges; and also a team player
- A professional and polite telephone manner is required, whilst also being able to build rapport quickly with the caller.
- You will be proactive, driven, enthusiastic and will need previous customer service experience.
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Verite Microfinance Bank Limited Recruitment for I.T Support Officer
- Job TypeFull Time
- QualificationBA/BSc/HND
- LocationLagos
- Job FieldICT / Computer
Verite Microfinance Bank Limited Recruitment main Job Description
- Providing maintenance and technical support – logging, troubleshooting, repairing and maintaining
- Monitoring system performance, including backups, administering applications
- Liaise with Managed Service Provider on special projects as requested
- Assist the Company’s Managed Service Provider with the implementation, installation, configuration and upgrading of existing and new hardware and software
- Maintain audit of equipment and software in use throughout the Company. To include software licenses, hardware warranties, asset tagging, equipment allocation, Web domains and hosting.
- Front line support for IT issues for 40+ desktop / laptop end-users (Windows / MS Office) in conjunction with the Company’s Managed Service Provider.
- Design web content including banners, buttons, pages and mini-sites within the site;
- Improve the site using feedback from staff, users and associates;
- Provide general IT support to the organization
- Designing seasonal promotions material
- Hardware repairs, servicing, configuration and general maintenance
- Online marketing campaign [social media, others
Verite Microfinance Bank Limited Recruitment needed Qualification/Requirements
- B.Sc/HND holder in Computer Science, Engineering or related disciplines
- Previous office admin experience is desirable but not essential
- Strong IT skills
- Strong data entry skills
- Excellent time management ability
- The ability to work to tight deadlines and remain calm under pressure
- Ability to use your initiative, prioritise work and have a proactive approach
Method of Application
Applicants should send their CV’s (MS Word) to: career@veritemfb.com
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