Are you Airtel subscriber? If yes see the Airtel smartROAM tariff Plan and Subscription code here. See the steps to subscribe to airtel nigeria smart roam.
smartRoam is a product that allows Airtel subscribers to receive free incoming calls while roaming on 10 networks in 5 countries after recharging N5,000 and above in a month. The N5,000 and above can either be for a single recharge or cumulative recharge within one calendar month.
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Consumer will enjoy free incoming calls while roaming in UK, USA, South Africa, Saudi Arabia and UAE.
S/N | Countries | Network |
---|---|---|
1 | Saudi Arabia | Zain |
STC | ||
2 | South Africa | Cell C |
Vodacom | ||
3 | United Kingdom | Orange |
Telefonica O2 | ||
Vodafone | ||
4 | United State of America | AT&T |
5 | United Arab Emirates | DU |
Etisalat |
*NOTE: The free incoming calls will only be valid for 30days after the subscriber’s recharges hit N5, 000. After 30 days the subscriber will have to recharge again in order to receive free incoming calls.
Question: What is smartRoam?
Answer: smartRoam is a product that allows Airtel subscribers to receive free incoming calls while roaming on 10 networks in 5 countries after recharging N5,000 and above in a month. The N5,000 and above can either be for a single recharge or cumulative recharge within one calendar month.
Question: Which subscriber can enjoy smartRoam?
Answer: Both Prepaid & Postpaid
Question: As postpaid subscriber with credit limit how can I qualify for this offer?
Answer: For postpaid subscribers with N5,000 credit limit and above, you will get this benefit after bill run. Thus any customer who upgrades his or her credit limit within the month will not enjoy SmartROAM until the next month.
Question: What if I don’t have credit limit of up to N5,000?
Answer: Yes you can enjoy smartROAM so long as you recharge N5,000 or more within one calendar month. You will get this benefit attached to your line within 48hours of recharging N5,000.
Question: In what country and on which network can I enjoy smartRoam?
S/N | Countries | Network |
---|---|---|
1 | Saudi Arabia | Zain |
STC | ||
2 | South Africa | Cell C |
Vodacom | ||
3 | United Kingdom | Orange |
Telefonica O2 | ||
Vodafone | ||
4 | United State of America | AT&T |
5 | United Arab Emirates | DU |
Etisalat |
Question: How can I enjoy this benefit?
Answer: All you need to do is to load N5,000 and above and you will have the benefit.
Question: Can I load N1,000 five time or N500 in 10 places and still qualify for this benefit?
Answer: Yes. As long as you are able to load N5,000 and above within one calendar month.
Question: What are the means of loading N5,000 and above?
Answer: You can recharge via any recharge option i.e. Recharge Vouchers, Epins and electronic recharge platforms including ERC vendors, ATMs, Quickteller and other online payment solutions, online banking channels, mobile money and at any of our Airtel express shops and partner outlets nationwide.
Question: Can I still enjoy this offer through Me2U transfer of credit?
Answer: No
What will happen to my N5,000 after loading it?
Answer: It will still be in your account and can be used for roaming calls, SMS or data.
Question: If my account balance is less than N5,000 after recharging N5,000 will I still enjoy this offer?
Answer: Yes the offer is recharge base.
Is there any discount to my Outgoing calls, SMS and Data?
Answer: No. All these services will be charged at standard roaming rates.
Question: As a postpaid subscriber, do I still need to pay for the security deposit before roaming is active?
Answer: Yes. Postpaid subscribers must have active roaming on their line before they can enjoy this offer.
Question: For how long do I enjoy free incoming call while roaming?
Answer: You will get the offer shortly after recharging N5,000 and above and this offer will be valid for 30 days.
Question: How do I know that I am not been charged for the calls I received while roaming?
Answer: You will get EOCN after every call received informing you that you are not charged.
See Also: Airtel smartPREMIER Tariff Plan and Subscription Code
Question: Is there a limit to the amount of free minutes I can enjoy?
Answer: Yes, to prevent abuse incoming free minutes is cap at 300 minutes per month for UK, USA, South Africa and 100 minutes per months for UAE and Saudi Arabia.
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